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Customer Contact Officer- Noida

Job Title

Customer Contact Officer- Noida - WALK-IN (Vacancies - 50-100)

Job Requirements

Candidates should be open to work in 24/7 working environment...

The agent assists customers by telephone

The agent performs administrative tasks associated with delivering superior high-quality customer service

Excellent customer service and communication skills

Excellent command of the spoken and written English language, including spelling and pronunciation

We are looking for candidates with:

  • Friendly disposition

Enthusiasm, eagerness, enjoys interaction with customers, as well as team members, via phone, email.

  • Ability to provide outstanding customer service while dealing with escalated customer issues.

Time management and multi-tasking skills

Previous customer service, retail, or call center experience using some type of computerized order management systems will be an added bonus.

Freshers/ Graduates/ Undergraduates can apply.

Delhi/NCR preferred.

Salary best in the industry. plus free pick-n-drop facility and meal available.

Location

Delhi, Noida

Key Skills

Excellent English Communication, Customer Service, Call Centre, BPO, ITES, KPO, CRM

Post Advertisement Date 27 Dec '2007 Expiry Date 26 Jan '2008

Functional Area

ITES/BPO/KPO/Customer Service

Job Role

Customer Care Executive/Customer Service Executive

Compensation

Negotiable

Gender

Any

Work Experience

0-3 Yrs

Qualification

Any

Contact Details

Name: Payal Dwivedi

Contact Information: C-39 Sector 58 Noida

Email: hrindia@colwell-salmon.com